Privacy Policy

MBK Finance is the data controller responsible for the processing of personal information under this Privacy Policy.

This Privacy Policy applies to:

We collect personal information through several channels, including directly from you, automatically through your use of the Platform, and from third parties where permitted by law.

3.1 Information You Provide Directly. This may include identification and contact information, account registration and profile details, identity verification, KYC/KYB and compliance information, communications with us, and payment or transaction-related information.

3.2 Information Collected Automatically. When you access the Website or Services, we may automatically collect device and browser information, IP address and approximate location data, log files, timestamps, usage data, cookies, and similar tracking technologies.

3.3 Information from Third Parties. Where permitted by law, we may receive personal information from identity verification and compliance service providers, banks, payment service providers, fraud prevention, sanctions screening and adverse media databases, and public or regulatory sources.

We process personal information for the following purposes:

We do not sell personal information.

We may disclose personal information in limited and controlled circumstances, including to banks, safeguarding institutions, payment partners, service providers acting on our behalf, professional advisers, regulators, FINTRAC, courts, law enforcement, or third parties in connection with a corporate transaction such as a merger, acquisition, or asset sale.

All disclosures are made on a need-to-know basis and subject to appropriate safeguards.

Your personal information may be processed or stored outside Canada or the European Economic Area.

Where international transfers occur, we ensure appropriate safeguards are in place, which may include adequacy decisions issued by regulators, contractual protections such as Standard Contractual Clauses, or other lawful transfer mechanisms.

We retain personal information only for as long as necessary to fulfil the purposes described in this Policy, comply with legal, regulatory, accounting, and reporting obligations (including FINTRAC record-keeping requirements), or resolve disputes and enforce agreements.

Where appropriate, information may be anonymised or aggregated for statistical or analytical purposes.

We implement reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

The Website uses cookies and similar technologies to support functionality, security, analytics, and user experience.

Depending on your jurisdiction, you may have the right to access personal information we hold about you, request correction of inaccurate or incomplete data, request deletion of personal information in certain circumstances, restrict or object to processing, request data portability, and withdraw consent where processing is based on consent.

To exercise your rights, please contact us using the details in Section 13.

If you have concerns about our handling of personal information, you may contact us directly.

If your concern is not resolved, Canadian residents may contact the Office of the Privacy Commissioner of Canada and EU residents may contact their local data protection authority.

We may update this Privacy Policy from time to time to reflect changes in law, regulatory requirements, or our practices.

The most current version will always be available on the Website and indicated by an updated “Last updated” date.

For privacy-related questions, requests, or complaints, please contact: